Click on the birds to find out what our clients say about us.
We conduct ‘client satisfaction surveys’ where we employ another consultancy to talk to our clients about what they think of us.
It’s a great way to build on what we’re already doing well and understand what we need to do differently. And we’re ‘walking the talk’ – showing how valuable we think constructive feedback can be.
During these discussions, we ask clients to come up with ‘3 Words’ they would use to describe what it’s like to work with us.
Graeme, Tarmac
We’ve worked with Graeme and Tarmac since 2004 on a wide range of assessment and development projects across all areas of the business. We’ve worked at the quarry face and at board level throughout the business in the UK, Europe and Middle East.
Graeme’s 3 words were:
Collaborative
Positive
Quality
Louise, Speedo
We’ve worked with Speedo and its parent company Pentland Brands since 2013, on a wide range of employee engagement, culture and development projects.
Louise’s 3 words were:
Honest
Professional
Insightful
Hayley, Orange
We worked with Hayley to revamp the performance management process at Orange – making it simple, more aligned to the brand and closely linked to business strategy through a ‘balanced scorecard’ approach. We’ve worked with Orange since 2002 on a wide range of projects at all levels of the global business.
Hayley’s 3 words were:
Credible
Determined
Professional
Rob, John Lewis Partnership Services
We started working with Rob at John Lewis Partnership Services in 2015. Partnership Services is the shared service centre for John Lewis and Waitrose. We’ve supported Rob on team development and strategic planning workshops across the Procurement team.
Rob’s 3 words were:
Jaw-dropping
Liberating
Partnering
Rick, Star
We started working with Star in 2010, helping to create an HR strategy or ‘People Plan’, exploring various organization structure options and launching a talent development programme.
Rick’s 3 words were:
Enlightened
Incisive
Transformational